Returns & Exchanges

At Crackerjack Toys, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Simply follow our streamlined process to ensure your wardrobe is exactly as you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  Once our warehouse team inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.